Darryl Lesure is the Senior Principal Lead at Chick-Fil-A Corporate, a family-owned, privately held restaurant chain with more than 2,500 restaurants across 47 states and Canada. Chick-Fil-A is known for its customer service, named in Newsweek’s 2019 America’s Best Customer Service report. Darryl’s responsibilities as Senior Principal include providing supply chain leadership in innovation, apparel, and supplier diversity. Darryl has been with Chick-Fil-A for over 22 years.
Darryl joins us to discuss Chick-Fil-A’s supplier diversity program and their criteria when looking for potential partners. He shares how their operations ran before the pandemic and the company’s groundwork for its various DE&I programs. He describes how they remain consistent regarding quality customer service and explains what leaders should do to improve supplier diversity employee engagement.
Topics discussed in this episode of Breaking Barriers, Building Hire Ground:
- Chick-Fil-A at its core: its history and values
Connect with Darryl Lesure:
This podcast is brought to you by Hire Ground.
Hire Ground is a technology company whose mission is to bridge the wealth gap through access to procurement opportunities. Hire Ground is making the enterprise ecosystem more viable, profitable, and competitive by clearing the path for minority-led, women-led, LGBT-led, and veteran-led small businesses to contribute to the global economy as suppliers to enterprise organizations.
For more information on getting started please visit us @ hireground.io today!
If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.